Barnes & Noble Community Business Coordinator in Holyoke, Massachusetts
Community Business Coordinator
MA - Holyoke - Holyoke - 2747
As a Community Business Coordinator (CBC), you are responsible for administrative support of our business development program and logistics of our in-store events. You work with the management team to ensure optimal merchandising and staffing of events and sharing knowledge of the programs to help generate sales and visibility. You represent Barnes & Noble and serve as a valuable resource to help our store manager (SM) and community business development manager (CBDM) drive sales.
• Provide logistical support for institutional and corporate sales • Organize, promote and execute in-store events, including but not limited to: author promotions, local and national events, Holiday programs and Educator Appreciation events • Coordinate Bookfairs, following up on tasks with contacts to ensure customer satisfaction • Oversee event logistics, including but not limited to, ordering signs and flyers, creating calendar of events, updating BN.com store locator information, and managing media outreach/relations/requests and local store social media posts • Oversee Educator Discount Card promotion and accurately enter data and assist CBDM with local school promotions • Share sales-driving objectives for events with store team, ensuring all special offers are effectively communicated to customers during events • Stage and ensure accurate delivery of institutional and corporate orders • Monitor stock level on all event-related books and products to ensure optimal merchandising and sales opportunities during events • Make recommendations to SM and CBDM on ways to improve events • Maintain a contact database of key local media and online event marketing sites (Bloggers, local magazines, etc.) • Maintain a calm demeanor and manage issues professionally and according to store operating and company standards, setting a positive example for booksellers • Assist in other areas of the store as assigned by the SM
• Strong organization and written/verbal communication skills • Spend time on the selling floor and receiving area, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing) • Availability for early mornings, evenings, weekends and holidays to align with store needs • Experience in one or more of the following fields: retail sales, education, event planning, marketing, or public relations
Barnes & Noble is an equal opportunity and affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.