Barnes & Noble Restaurant Server - FOH in Folsom, California
Restaurant Server - FOH
CA - Folsom - Folsom - 3300
As a Restaurant Server Front-of-House, you are part of a team responsible for ensuring seamless service for all guests in the front-of-house operations. The role encompasses a range of duties that include greeting guests, managing our online reservation system, and familiarity with all dining aspects in order to provide exceptional service to guests. Some duties include taking orders and serving food, and preparing and serving alcoholic and non-alcoholic beverages to guests according to Barnes & Noble specifications, courteously and efficiently. You maintain strong knowledge of the restaurants food and beverage offerings and can provide appropriate recommendations to our guests. You provide support by answering phones, scheduling reservations, and processing payments. You assist in the maintenance of all front-of-house service areas and equipment.
• Provide positive guest relations at all times • Greet and seat guests, anticipating and responding promptly to their needs • Take orders and serve guests with attention to detail, speed, and accuracy under variable working conditions • Provide recommendations to customers through your knowledge of all ingredients and characteristics of the food and beverage offerings • Prepare and serve non-alcoholic beverages to guests, including preparation of espresso-based drinks. • Prepare and serve alcoholic beverages to guests strictly abiding by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and driving while intoxicated • Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, menus, price range and dress code • Work with coworkers as part of a team, with minimal supervision • Serving and checking back with customers during the meal for any additional needs along with providing checks and taking payments • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas • Use and maintain front-of-house equipment as intended • Know and comply with all restaurant policies, service procedures, and standards
• Exert physical effort in transporting up to 30 pounds • Endure various physical movements throughout the work areas • Remain in stationary position for extended periods of time up to 8 hours throughout work shift • Knowledge of coffee roasting/brewing and experience with commercial espresso equipment preferred • Satisfactorily communicate with guests, management and co-workers to their understanding • Minimum of 18 years of age to serve alcoholic beverages • 1 year(s) experience in a restaurant setting or equivalent preferred • Food Safety handling certificate • Basic arithmetic
Barnes & Noble is an equal opportunity and affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.